Senior Operations Representative

Sr. Representative, Operations

Job Title:

Sr. Representative, Operations

Job Description

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Role and Key Responsibilities:

• Handle customer queries and banking transactions via semi-voice process

• Perform financial data verification and documentation

• Ensure compliance with banking policies and procedures

• Maintain accuracy and attention to detail in all transactions

• Collaborate with internal teams to resolve customer issues

• Deliver high-quality service within defined SLAs

Key Skills & Knowledge:

• Strong understanding of finance and banking fundamentals

• Excellent communication skills – both verbal and written

• Ability to work in a fast-paced, process-driven environment

• Willingness to work in Australian shift timings

• Good analytical and problem-solving abilities

• Proficiency in MS Office (Excel, Word, Outlook)

Education:

• MBA or M. Com (Finance specialization preferred)

• Freshers are welcome

Disclaimer: -

'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'

Location:

IND Bangalore - MTP C4, 3rd Flr

Language Requirements:

English (Required)

Time Type:

Full time

Experience Level

Senior Level