Technical Application Delivery Manager

Job Summary –

The Technical Application Delivery Manager is tasked with overseeing the comprehensive delivery of software applications, ensuring alignment with business needs, technical requirements, and best practices. This role necessitates a combination of technical expertise, project management skills, stakeholder engagement, and leadership abilities to drive application development and deployment across multiple teams successfully. The ideal candidate will collaborate closely with development teams, business analysts, infrastructure engineers, and stakeholders to ensure timely and high-quality delivery of software solutions.

Years of experience needed –

 8+ years of experience in IT/application delivery, with at least 3-5 years in a leadership role.

Technical Skills:

 Software Development Lifecycle (SDLC): In-depth understanding of Agile, Scrum, and DevOps practices.

 Cloud Technologies: Proficiency with AWS, Azure, or Google Cloud Platform (GCP).

 DevOps & CI/CD: Knowledge of Jenkins, GitHub Actions, Azure DevOps, Kubernetes, Docker, and Terraform.

 Application Architecture: Expertise in microservices, APIs, event-driven architecture, and containerization.

 Programming & Scripting: Familiarity with Java, .NET, Python, JavaScript, or other modern languages.

 Database & Data Management: Understanding of SQL/NoSQL databases, data governance, and analytics.

 CRM: Familiarity with Salesforce

*Project & Delivery Management Skills*

 Extensive experience in Agile project management, Jira, and Agile frameworks (Scrum, SAFe, Kanban).

 Budgeting, cost estimation, and financial planning for application development projects.

 Stakeholder communication and executive reporting skills.

 Vendor management and contract negotiation experience.

*Soft Skills*

 Leadership & Team Management: Ability to mentor teams and foster a culture of accountability and innovation.

 Problem-Solving: Strong analytical skills for troubleshooting technical and process-related issues.

 Collaboration: Excellent ability to work across cross-functional teams, including business and IT.

 Decision-Making: Data-driven approach to prioritization and resource allocation.

 Customer-Centric Mindset: Ensuring that applications align with business and user needs.

Key Responsibilities (KRA – Key Result Areas)

 Project & Application Delivery Management

 Lead the planning, execution, and delivery of software applications, ensuring adherence to scope, budget, and timeline.

 Define and manage application delivery roadmaps, aligning with business objectives and IT strategy.

 Oversee software development lifecycle (SDLC) processes, including Agile, DevOps, and CI/CD pipelines.

 Ensure effective risk management and mitigation strategies in application development projects.

 Monitor project performance and take corrective actions to resolve issues proactively.

 Stakeholder & Vendor Management

 Collaborate with business stakeholders to understand application requirements and translate them into technical solutions.

 Serve as the primary contact point between IT teams, business units, and third-party vendors.

 Manage vendor relationships, ensuring SLAs, contracts, and performance standards are met.

 Communicate progress, challenges, and risks to senior management and stakeholders.

 Technical Leadership & Architecture Oversight

 Work with architects and development teams to ensure scalable, secure, and high-performing application architectures.

 Promote best practices in software engineering, security, and cloud adoption.

 Provide technical guidance on integration, APIs, microservices, and data management.

 Advocate for automation, DevOps, and cloud-native application development.

 Team Management & Agile Coaching

 Lead and mentor development, QA, and DevOps teams to enhance technical proficiency and delivery efficiency.

 Foster Agile and DevOps methodologies, ensuring collaboration and continuous improvement.

 Conduct performance reviews and cultivate a culture of learning and innovation within the team.

 Security, Compliance & Risk Management

 Ensure applications comply with cybersecurity policies, data protection regulations, and industry standards.

 Collaborate with security teams to integrate security best practices into the SDLC.

 Manage incident response plans for application-related issues and security breaches.

 Continuous Improvement & Innovation

 Identify opportunities for process improvements, automation, and optimization in application delivery.

 Stay updated with emerging technologies, frameworks, and trends in application development.

 Drive digital transformation initiatives, including cloud migration and modernization.

Experience & Qualifications

*Educational Background*

 Bachelor’s or Master’s Degree in Computer Science, Information Technology, Engineering, or related field.

*Professional Experience*

 8+ years of experience in IT/application delivery, with at least 3-5 years in a leadership role.

 Proven experience in managing large-scale enterprise application development and deployment.

 Strong background in cloud platforms (AWS, Azure, GCP) and DevOps methodologies.

 Experience working in regulated industries (finance, healthcare, telecom) is advantageous.

Certifications Needed:

 Project Management: PMP, PRINCE2, CSM (Certified Scrum Master), SAFe Agile Certification.

 Cloud & DevOps: AWS/Azure/GCP Solutions Architect, Kubernetes, Terraform

About Mphasis

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.
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‎ Equal Opportunity Employer:

Mphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breast feeding and related medical conditions), mental or physical disability, medical conditions military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO in the law poster , view the EEO in the law supplement . To view the pay transparency nondiscrimination provision please click and to view the E-Verify posting click .

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