Staff Site Reliability Engineer

Job Description Summary

The Staff Site Reliability Engineer will be responsible for performance and availability of Compute and Network infrastructure consumed by all business segments. The Site Reliability teams are composed of highly talented individuals obsessively focused with availability through operational excellence. The ideal individual is relentlessly technical, passionate for automating everything and totally committed to delivering amazing customer experiences.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Roles and Responsibilities

In this role, you will:
• Establish performance baseline, capacity thresholds, correlate events, and define monitoring/alerting criteria
• Develop automated solutions to address potential problems before they result in a service interruption
• Provide impact assessment and mitigation plan for changes going into the production environment
• Investigate root cause of severe and systemic outages, identify corrective actions and apply across the enterprise
• Develop availability measures that align with consumer experience to accurately assess the usability of crucial services
• Build capacity models to baseline transactional load compared to resource performance and leverage data to predict overall system capacity while automating load placement to avoid outages
• Identify thresholds for all critical links in the data path to quickly isolate where imbalances may result in potential outages
• Analyze failure points in services to model risk level and resolution steps if failure occurs.
• Assist in driving architecture enhancements into system to mitigate potential failure points.
• Programmatically monitor for and remediate configuration drift of critical devices
• Develop response plans to potential failure points and evaluate effectiveness during planned tests
• Perform comprehensive operational health checks of the entire services to identify areas of concern and track activities to drive improvements at all levels of the architecture
• As a tech lead for the SRE group Provide technical coaching and direction to more junior teammates

Required Qualifications:

Bachelor's Degree in Computer Science or STEM” Majors (Science, Technology, Engineering and Math) with at least years of experience 10-12 years

Desired Qualifications:

• Excellent knowledge of common operating systems (Unix/Linux, Windows)

• Excellent knowledge of TCP/IP networking, and inter-networking technologies (routing/switching, proxy, firewall, load balancing etc.)• Demonstrated experience scripting or developing software and services for the cloud Ruby, Python, Go, Java, Node.js, .NET, etc.

• Extensive Experience with Infrastructure Automation

• Experience using an automated configuration management system (Terraform, Chef, Puppet, Ansible, Salt, etc.)
• Experience deploying and managing infrastructure on public clouds such as AWS or Azure
• Experience with configuring, customizing, and extending monitoring tools (Datadog, Sensu, Grafana, Splunk, etc.)

We expect all employees to live and breathe our behaviours: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity. 

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Project Execution Qualifications

Excellent communication and servant leadership skills

Analytical, Problem-solving and conflict-resolution ability

Good understanding of Agile delivery methodology and experience in working with Scrum teams in a global setup.

Prior experience in Healthcare/Patient monitoring will be an added advantage.

Scrum master certification is desired.

Inclusion and Diversity

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviours: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you would expect from an organization with global strength and scale, and you will be surrounded by career opportunities in a culture that fosters care, collaboration and support.

#LI-Hybrid
#LI-MP2

Additional Information