Staff Technical Product Manager - Process Intelligence & Software Subscription Enablement

Job Description Summary

In this role, you will play a pivotal part in driving Software Subscription product onboarding and Celonis process excellence initiatives across the GE HealthCare International region, while also leveraging process mining to uncover insights and drive continuous improvement. You will collaborate with business stakeholders, process leads, and cross-functional teams to capture, define, and optimize business processes, ensuring seamless onboarding experiences and operational efficiency. Your ability to translate data into actionable insights and align process improvements with strategic goals will be key to success.

GE HealthCare, a leading global innovator in medical technology and digital solutions, is committed to improving lives during critical moments. Join us to unlock your ambition, transform ideas into impactful realities, and contribute to a healthier world where every voice matters and every difference makes a difference.

Job Description

Roles and Responsibilities

In this role, you will:

• Partner with cross-functional teams and business stakeholders to drive Software Subscription product onboarding, ensuring smooth execution and adherence to best practices.
• Collaborate with business units to capture, define, and document end-to-end processes, facilitating efficient onboarding and operational excellence.
• Conduct fit/gap assessments and process discovery workshops to identify inefficiencies and improvement opportunities.
• Utilize Celonis to perform process mining, uncover bottlenecks, and generate data-driven insights.
• Develop and maintain structured process maps, guidelines, and digital artifacts aligned with strategic objectives.
• Establish and track baseline KPIs, performance metrics, and success benchmarks in collaboration with business leaders.
• Present findings and recommendations to stakeholders, driving continuous improvement and change management initiatives.
• Ensure compliance with industry regulations, internal governance, and quality standards.
• Collaborate with process analysts to maintain accurate documentation and improve visibility using tools like Celonis.
• Support the design and implementation of Celonis dashboards, KPIs, alerts, and action flows to monitor and enhance process performance.

Required Qualifications:

• Bachelor’s degree in Business, Engineering, Information Systems, or a related field (Master’s preferred) with 10+ years of overall experience.
• 3–4 years of experience in process improvement, digital transformation, or SaaS onboarding.
• Experience with Celonis or other process mining tools.
• Strong analytical skills with a proven ability to define, measure, and refine KPIs.
• Excellent communication, stakeholder engagement, and leadership skills.

Inclusion and Diversity

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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Additional Information