Strategy and Operations Leader

Strategy & Operations

About the Role

We are looking for a high-impact Strategy & Operations Leader / Chief of Staff to partner closely with the Founders and CXOs in driving org-wide strategic initiatives, 0–1 product bets, GTM strategy, and cross-functional execution. This role is ideal for someone who has scaled VC-backed startups, built strategic programs from scratch, and operated in fast-paced environments.

The role requires strong problem-solving, structured thinking, stakeholder management, and an ability to turn ambiguous problems into clear execution plans.

Key Responsibilities

Strategic Initiatives & Planning

• Lead company-wide annual planning, long-range strategy, OKR cycles, and business reviews.

• Anchor high-priority strategic projects involving primary research, competition benchmarking, and market analysis.

• Drive cross-functional initiatives across Product, Business, Finance, Operations, and GTM teams.

0–1 Product & GTM Execution

• Own the launch and execution of new product lines, banking features, or financial products.

• Partner with Product & Engineering on user research, product scoping, roadmap planning, and controlled rollouts.

• Build and execute GTM strategies across digital, partnerships, influencer, community, and referral channels.

Growth & Revenue

• Identify new ICPs, build GTM motions, and set up scalable acquisition channels.

• Execute pricing strategy, monetization initiatives, and churn reduction programs to drive revenue growth.

• Manage partnerships with banks, fintechs, and external ecosystem players to expand distribution.

• Act as a thought partner to leadership on decision-making, prioritization, and problem-solving.

• Lead CXO cadences, leadership reviews, townhalls, and communication forums.

• Manage Investor Relations activities including data rooms, fundraising support, narrative building, and external communication.

• Drive org-wide process improvements across Talent, HR, Operations, and Productivity.

Qualifications

• 4+ years of experience in Strategy, Chief of Staff, Product Strategy, Business Operations, or Founder’s Office roles.

• Prior experience in high-growth, VC-funded startups (Fintech, SaaS, Consumer tech preferred).

• Strong analytical, problem-solving, and structured thinking skills.

• Demonstrated ability to manage cross-functional teams and execute against tight timelines.

• Excellent communication & stakeholder management across internal teams, customers, and external partners.

• MBA from a Tier-1 institute (ISB/IIM preferred) or equivalent strategic experience.

Nice to Have

• Experience launching 0–1 financial products or neobanking features.

• Exposure to global markets (US, SEA, APAC) is a plus.

• Background in managing or scaling GTM and acquisition channels.

• Prior experience in fundraising support, investor relations, or board prep.

Why Join Us

• Work directly with founders and CXOs on high-impact problems.

• Opportunity to build 0–1 initiatives and shape long-term company strategy.

• High visibility and steep growth trajectory.

• Fast-paced, entrepreneurial environment with end-to-end ownership.

Experience Level

Mid Level