Systems Operations Engineer Level 2 Support

Systems Operations Engineer - L2 Support, UNIX, ITIL, SQL queries, Automation Scripting

About this role:

Wells Fargo is seeking a Systems Operations Engineer.

In this role, you will:

• Participate in complex technical issues and initiatives related to large scale applications, systems, databases, or other technical products and services
• Identify opportunity for process improvements within technical support strategies and plans
• Review and analyze technical queries to extract data, create standard databases, or perform limited programming to fine tune systems supporting low to medium risk technical deliverables
• Present recommendations for resolving complex technical queries
• Exercise some independent judgment to analyze performance trends and recommend process improvements while developing understanding of technical process controls or standards
• Work as an internal consultant regarding use of tools and processes
• Provide information related to supported system area to functional colleagues, internal partners and stakeholders, including internal customers

Required Qualifications:

• 2+ years of Systems Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 2+ years of application support experience in support role.
• Banking domain knowledge would be added advantage
• Expert in Unix/Windows operating system,
• Strong experience in automation using any of scripting (shell/Perl/Python).
• Strong knowledge of any Relational database (Oracle/My Sql) & SQL queries
• Flexible working in shifts (APAC & UK ) on rotational basis
• Expertise in ITIL processes (Change, Incident and Problem Management) for Application Support
• Knowledge of any monitoring tools like ITRS Geneos, AppDynamics, Splunk
• Experience in supporting Apache or WebLogic Server or any similar Application servers.
• Knowledge of IBM MQ Series, Tomcat
• Experience in job scheduling tools like Autosys, Control M, IBM Workload scheduler
• Experience in identifying critical issues and troubleshooting.
• Responds to operation monitoring events in test and production environments
• Effective interpersonal, oral, and written communication skills.
• Take the lead for the issues and drive them to closure.

Posting End Date: 

1 Apr 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.