Customer Service Team Member - Non Branch Banking
Kotak Mahindra Bank
Apply on company website
Customer Service Team Member - Non Branch Banking
Kotak Mahindra Bank
Bengaluru/Bangalore
Not disclosed
Work from Office
Full Time
Min. 1 year
Job Details
Job Description
Team Member - Customer Service-Product-Support-Service - Non Branch Banking
Job Description
- Responsible to provide adequate and quick resolution to all the cases assigned for Affluent segment customers
- Maintain the Service TAT levels by closing Service Requests within stipulated timelines
- Maintain good Service quality levels as all transactions are monitored for quality evaluation purposes
- Liaise up and coordinate with business stakeholders to close the cases end to end
- Meeting Cross Sell lead generation targets for Loan disbursements
Job role
Work location
Bangalore, 8066-BANGALORE- M.G.ROAD-NO.22-ING VYSYA HOUSE-BR-KTK, ING VYSYA HOUSE M.G.ROAD, Bangalore, Karnataka, India
Department
Customer Support
Role / Category
Customer Support - International Voice Process
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
About company
Name
Kotak Mahindra Bank
Job posted by Kotak Mahindra Bank
Apply on company website