Trust and Safety Compliance Program Manager

Flipkart

Bengaluru/Bangalore

Not disclosed

Work from Office

Full Time

Min. 5 years

Job Details

Job Description

Trust & Safety Compliance Program Manager

Description

Trust and Safety is a key function within the Flipkart Ethics & Compliance group targeted towards enhancing the overall compliance to regulations on the platform for Item and Sellers. The function requires deep insights and understanding of various prohibited and restricted items, potential violation scenarios, items listing risks, Seller risks and consequently develop the interventions at scale. The Technical Program Manager - Trust & Safety Compliance (T&S Com.), will be responsible for developing and managing the T&S Com. projects, communication, resource plans and processes.

  • Analyze all management and technical processes to ensure they’re delivered as expected.
  • Meet regularly with project stakeholders and define project goals and objectives.
  • Generate regular reports to update stakeholders and manage projects.
  • Establish and train teams on processes and strategies.
  • Oversee day-to-day technical operations, including assignments and personnel review.
  • Define roles and responsibilities of the team and determine clear deliverables.

Skills Required

Technical Program Management, Data Analytics, Data Visualization, Escalation Management, Communication Skills, Interpersonal Skills, Team Management Skills, Leadership, People Management

Role

  • Develop and manage the project, communication, resource plans and processes.
  • Analyze all management and technical processes to ensure they’re delivered as expected.
  • Meet regularly with project stakeholders and define project goals and objectives.
  • Generate regular reports to update stakeholders and manage projects.
  • Establish and train teams on processes and strategies.
  • Oversee day-to-day technical operations, including assignments and personnel review.
  • Define roles and responsibilities of the team and determine clear deliverables.

To succeed in this role – you should have the following

  • Strong leadership qualities and ability to motivate a wide variety of teams associated with the project.
  • Clear communication skills to guide project teams and coordinate with vendors and management.
  • Being able to solve problems.
  • Having analytical, computer and math skills.
  • Knowledge of new and established software systems and the ability to train others on them.
  • Organizational and time management skills to keep teams and projects on schedule.
  • Master’s degree in project management or related technical field preferred.
  • Comfortable in a highly competitive, collaborative and fast-paced work environment.

Education/Qualification

B.Tech, M.Tech, Engineer

Desirable Skills

Problem Solving, Problem Analysis, Strategic Thinking, Analytical Skills, Leadership Skills, Strong Interpersonal Skills, program management, project management, agile, stakeholder management, Conflict Management

Job role

Work location

Bangalore

Department

Risk Management & Compliance

Role / Category

Risk Management - Assessment / Advisory

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 5 years

About company

Name

Flipkart

Job posted by Flipkart

This job has expired