Store Manager

 Ensure stores are functional as per operational hours

 Ensure all Online Platforms are live during operational hours.

 Monitor and ensure adherence to store hygiene and grooming standards by both yourself and all team members, in accordance with company policies

 Maintain timely daily cash expenses and banking

 Conduct daily briefing with Store Team

 Consistently achieve daily, weekly, and monthly sales targets as defined by the management team

 Ensure consistent adherence to store visual standards and merchandising guidelines to maintain the brand’s look and feel, enhancing the overall customer experience.

 Ensure high levels of customer satisfaction through excellent service.

 Review Daily Sales Reports and inventory report

 Ensure accurate and timely record into the system, including Inward/outword, closing stock, and wastage.

 Monitor wastage levels closely to identify areas for improvement and reduce unnecessary costs.

 Adhere Food Safety guidelines and follow in store planograms to maintain a well-organized store layout.

 Ensure timely execution and adherence to updates and tasks assigned by the marketing team.

 Conduct role plays and discusses training task

 Ensure the timely completion of all training courses on Waffle Academy by both yourself and all team members.

 In the absence Shift Manager, the Assistant Store Manager and/or Store Manager will take on the responsibilities listed in the Shift Manager job description.