Customer Service Manager

DCB bank

Bhavnagar

Not disclosed

Work from Office

Full Time

Min. 1 Years

Job Details

Job Description

SENIOR CUSTOMER SERVICE MANAGER

The Senior Customer Service Manager will be responsible for overseeing the customer service operations, ensuring high levels of customer satisfaction and retention. Key responsibilities include managing a team of customer service representatives, developing and implementing customer service policies and procedures, handling escalated customer issues, and analyzing customer feedback to improve service quality. The ideal candidate should have strong leadership skills, excellent communication abilities, and a customer-centric approach.

Job role

Work location

BHAVNAGAR

Department

Customer Support

Role / Category

Customer Support - Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

About company

Name

DCB bank

Job posted by DCB bank

This job has expired

Follow us on social media


© 2024 Apna | All rights reserved Privacy Policy Terms & Conditions