Restaurant Captain

As a restaurant captain you are responsible to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served. Establishes rapport with guests to build guest loyalty and gather constructive feedback to ensure satisfaction of every individual guest. Also to handle daily team member relations, and encourage problem solving by team members through proper training and empowerment. Restaurant Captain Duties and Responsibilities: • Always greet and welcome guests promptly in a warm and friendly manner. ⚫Always thank and give fond farewell to guests conveying anticipation for their next visit. • Assist guest with table reservation. Always thank and give fond farewell to guests conveying anticipation for their next visit. • Ensure guest are serviced within specified time. • Has a good knowledge of menu and presentation standards. Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette. • Able to answer any questions regarding menu and assist with menu selections. •Able to anticipate any unexpected guest need and reacts promptly and tactfully. ⚫ Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm. • Serve food courses and beverages to guests. • Set tables according to type of event and service standards. • Record transaction / orders in Point of Sales set for each individual shift. • Complete closing duties, including restocking items, turning off lights, etc. • Conducts monthly inventory checks on all operating equipment and supplies. Take an active role in coaching and developing junior staff. • Any other duties related to food and beverage service assigned by the manager Ability to commute/relocate: Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required) Experience: ⚫ total work: 3 years (Preferred) Hiring Insights