Join Magnum Group! Hiring For (Chat & Voice Process)

Job Highlights:

Designation: Customer Support Associate

Inhand : 14000/- to 16000/-

Location: Bhopal

Language: English

Qualification: 12th pass/Graduate and above

Job Description: 

We are looking for a Customer Support Executive to join our team. In this role, you will assist customers by answering their queries through chat and voice calls. If you're a good communicator, friendly, and have a passion for helping people, we'd love to have you on board!

Key Responsibilities:

• Respond to customer inquiries via chat and voice calls.

• Provide accurate information about products and services.

• Resolve customer complaints and issues in a timely manner.

• Maintain a positive and professional attitude while interacting with customers.

• Follow company guidelines and processes to ensure quality service.

• Record customer interactions and feedback for future reference.

Requirements:

• Fresher’s and Experienced candidates are welcome to apply.

• Good communication skills in English (both written and verbal).

• Basic computer knowledge (typing, browsing, using software tools).

• Ability to stay calm and polite under pressure.

• Willingness to learn and adapt to new processes.

• Prior experience in customer support (for experienced candidates) is a plus.

Shift Timings:

• For Male Employees: Rotational Shifts

Working Days: 6 days a week (1 day off).

ADDRESS:

Ground Floor, Chinar Fortune Incube Business Center, Chinar Fortune City, Near Vrindavan Dhaba, Hoshangabad Road, Bhopal

Regards,

HR Executive

Sakshi (8602187535)

Magnum Group