Chat Support Executive

Job Title: Customer Support Executive (Voice & Chat Process)Company Name: Chinar Incube Business Center (Magnum Group)

Job Location: Bhopal

Employment Type: Full-Time

Shift: Rotational / Night Shift

Job Summary:Chinar Incube Business Center (Magnum Group) is hiring Customer Support Executives for Voice and Chat Support Process. The role involves interacting with customers, resolving queries efficiently, and delivering a high-quality service experience.

• Key Responsibilities:Handle customer interactions through voice calls and chat support
• Understand customer concerns and provide accurate solutions
• Maintain proper records of customer interactions
• Follow company policies, processes, and quality standards
• Ensure customer satisfaction through professional communication
• Eligibility Criteria:Minimum Qualification: 12th Pass / Graduate (Both Eligible)
• Freshers and experienced candidates are welcome
• Good communication skills in Hindi and English
• Basic computer knowledge is mandatory
• Willingness to work in rotational/night shifts
• Skills Required:Strong verbal and written communication skills
• Customer-focused attitude
• Problem-solving ability
• Ability to work in a team environment
• Basic typing and system knowledge
• Benefits:Fixed salary with performance-based incentives
• Training provided
• Career growth opportunities
• Professional and supportive work environment

Interview Details:Mode: Walk-in Interview

Interested candidates are requested to visit our office directly.

Office Address:

Ground Floor, Chinar Fortune Incube Business Center,

Chinar Fortune City, Near Vrindavan Dhaba,

Hoshangabad Road, Bhopal

📍 Google Map Location:

https://maps.app.goo.gl/d9yBJymhMq38pWSR6

Contact Details:Contact Person: Mahak Dwivedi

Designation: HR Executive

📞 Contact Number: 7389359212