Computer Operator cum Office Assistant

Execute Batch Processing: Schedule and execute batch processing jobs according to job control language (JCL) instructions. Ensure that jobs are completed on time and without errors.

System Maintenance: Perform routine maintenance tasks such as system backups, file restores, and system startups/shutdowns. This may involve coordinating with other IT staff for hardware repairs or upgrades.

Troubleshooting: Identify and resolve system issues promptly. This includes diagnosing hardware and software faults and taking appropriate corrective actions.

Documentation: Maintain accurate records and documentation of system operations, problems encountered, and actions taken. This helps in tracking system performance and troubleshooting recurring issues.

Security Monitoring: Monitor system security to detect any breaches or unauthorized access attempts. Follow security protocols and report any incidents to the appropriate personnel.

User Support: Provide basic technical support to end-users on system-related issues. This may involve answering user inquiries, troubleshooting user problems, and escalating issues as necessary.

Compliance: Ensure compliance with organizational policies and procedures related to data security, system usage, and operations.

Emergency Response: Respond promptly to system emergencies, such as system crashes or hardware failures, to minimize downtime and ensure continuity of operations.

Continuous Learning: Stay updated with advances in technology and system updates. Participate in training programs or self-study to enhance technical skills and knowledge.

Skills:

• Basic literacy and numeracy skills.
• Basic understanding of office procedures and the ability to follow instructions.
• Good physical stamina for tasks that may require standing, walking, lifting, etc.
• Time management and organizational skills.

Character Traits:

• Punctuality and reliability.
• Politeness and good communication skills.
• Ability to work well under supervision.
• Honesty and integrity.

1. General Office Duties:

• Managing office supplies and ensuring their availability.
• Delivering messages, documents, and packages within and outside the office premises.
• Sorting and distributing incoming mail and organizing outgoing mail.

1. Clerical Support:

• Assisting with photocopying, scanning, and filing documents.
• Helping with data entry and other basic clerical tasks as needed.

1. Messenger Services:

• Running errands for office staff, such as going to the bank, post office, or other locations as needed.
• Collecting and delivering documents from one department to another.

1. Support During Events:

• Assisting in organizing and setting up for office events, meetings, and conferences.
• Helping with the arrangement of furniture and equipment for events.

1. Miscellaneous Duties:

• Answering phone calls and directing them to the appropriate person.
• Managing office equipment and reporting any malfunctions.
• Performing other duties as assigned by supervisors or managers.

Key Takeaways:

• The job requires basic educational qualifications, good physical stamina, and the ability to perform various manual tasks.
• Reliability, punctuality, and good communication skills are important traits for this position.