Customer Care Executive
Magnum Environment Management Private Limited
Customer Care Executive
Magnum Environment Management Private Limited
Bagmugalia, Bhopal
₹11,470 - ₹26,000 monthly*
Fixed
₹11470 - ₹16000
Average Incentives*
₹10,000
Earning Potential
₹26,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
56 applicants
Benefits include: PF, ESI (ESIC)
Job Description
Job Title: Customer Support Associate
Job Responsibilities:
- Contact customers via phone/visit to remind them about pending payments
- Follow up on overdue accounts and negotiate repayment plans
- Maintain accurate records of customer communication and payment status
- Resolve customer queries regarding outstanding dues
- Meet daily/weekly/monthly collection targets
- Coordinate with internal teams for dispute resolution
- Handle outbound calls for M-Pocket loan collection, and recovery.
- 📝 Maintain customer records and update information in the system.
- 🤝 Communicate effectively to resolve queries & concerns
Job role
Work location
Aashima Mall, Narmadapuram Road, Danish Nagar, Bawaria Kalan, Bhopal, Madhya Pradesh, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
English level
Basic English
Gender
Any gender
About company
Name
Magnum Environment Management Private Limited
Address
Aashima Mall, Narmadapuram Road, Danish Nagar, Bawaria Kalan, Bhopal, Madhya Pradesh, India
Job posted by Magnum Environment Management Private Limited
FAQs about this job
Show all