Customer Care Executive

Magnum Environment Management Private Limited

Bagmugalia, Bhopal

₹11,470 - ₹26,000 monthly*

Fixed

11470 - ₹16000

Average Incentives*

10,000

Earning Potential

26,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

56 applicants

Benefits include: PF, ESI (ESIC)

Job Description

Job Title: Customer Support Associate

Job Responsibilities:

  • Contact customers via phone/visit to remind them about pending payments
  • Follow up on overdue accounts and negotiate repayment plans
  • Maintain accurate records of customer communication and payment status
  • Resolve customer queries regarding outstanding dues
  • Meet daily/weekly/monthly collection targets
  • Coordinate with internal teams for dispute resolution
  • Handle outbound calls for M-Pocket loan collection, and recovery.
  • 📝 Maintain customer records and update information in the system.
  • 🤝 Communicate effectively to resolve queries & concerns

Job role

Work location

Aashima Mall, Narmadapuram Road, Danish Nagar, Bawaria Kalan, Bhopal, Madhya Pradesh, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

English level

Basic English

Gender

Any gender

About company

Name

Magnum Environment Management Private Limited

Address

Aashima Mall, Narmadapuram Road, Danish Nagar, Bawaria Kalan, Bhopal, Madhya Pradesh, India

Job posted by Magnum Environment Management Private Limited

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