Customer Relations Executive

Job DescriptionWe are hiring Customer Support Executives (Voice Process) for our BPO office in Bhopal. The role involves assisting customers, resolving queries, and ensuring a smooth communication experience. Candidates must have good Hindi & English speaking skills and basic computer knowledge.

Responsibilities:

• Handle voice-based customer interactions professionally
• Understand customer issues and provide effective solutions
• Maintain call records and coordinate with internal teams
• Ensure customer satisfaction and follow process guidelines

Requirements:

• Good communication (Hindi & English)
• Fresher or experienced both can apply
• Comfortable with rotational shifts

Benefits:

• Fixed salary + attractive incentives
• Growth & learning opportunities
• Supportive work environment

HR Contact: Mahak Dwivedi – 7389359212

Company: Magnum Group | Location: Bhopal