Customer Support Executive
Magnum Group
Customer Support Executive
Magnum Group
Chinar Fortune City, Bhopal
₹15,000 - ₹16,000 monthly*
Fixed
₹15000 - ₹15000
Average Incentives*
₹1,000
Earning Potential
₹16,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
40 applicants
Job Description
Urgent Hiring For GeM ( Govt. Premium ) ( Voice Process )
Job Highlights:
Designation: Customer Support Associate
CTC: 15 k+ 1k
Languages: English
Qualification: Graduate
Experience: 6 months BPO/Telecalling exp. (Mandatory)
Gender: Both
JobShift: day shifts Rotational
Training Period: 7500 k Stipend ( 30 DAYS )
Location: Bhopal
Job Description:
⦁ Answer incoming calls & out-going calls from customers with govt. related queries.
⦁ Analyze customer issues and assist in resolving within the required timeframe.
⦁ Coordinate with customers and ensure appropriate questioning to identify issues.
⦁ Manage all customer inquiries and summarize to present to management.
⦁ Administer and prioritize customer tasks and ensure achievement of all deadlines within the required timeframe.
⦁ Maintain accuracy of all data and verify the same for all customer services.
⦁ Proven customer service/support experience.
⦁ Excellent communication and presentation skills.
*Requirements:
⦁ Clarity of speech and thought is expected with basic computer knowledge.
⦁ Ready for rotational shifts & rotational week offs.
⦁ Immediate joiners Preferred.
⦁ Must have a good command & fluency in English.
Job role
Work location
Magnum Group, Chinar Incube Business Center, MSD (I) Pvt. Ltd, Narmadapuram Rd, Chinar Fortune City Besides HDFC Bank, Bhopal, Madhya Pradesh Chinar Fortune City, Bhopal
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
Graduate
Past role/category experience
Customer Support - Non Voice / Chat, Customer Support - International Voice Process, Customer Support - Non Voice, Customer Support - BPO / Voice / Blended
English level
Good (Intermediate / Advanced) English
Age limit
18 - 34 years
Gender
Any gender
About company
Name
Magnum Group
Address
Magnum Group, Chinar Incube Business Center, MSD (I) Pvt. Ltd, Narmadapuram Rd, Chinar Fortune City Besides HDFC Bank, Bhopal, Madhya Pradesh Chinar Fortune City, Bhopal
Job posted by Magnum Group
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