Customer Support Executive

Magnum Group

Chinar Fortune City, Bhopal

₹15,000 - ₹16,000 monthly*

Fixed

15000 - ₹15000

Average Incentives*

1,000

Earning Potential

16,000

You can earn more incentive if you perform well

Work from Office

Full Time

Min. 6 months

Good (Intermediate / Advanced) English

Job Details

Walk-in Details

Job highlights

Walk-in interview

Date: 11 Jul 2024 - 25 Jul 2024 | Time: 10.00 am - 04.30 pm...See details

39 applicants

Job Description

Urgent Hiring For GeM ( Govt. Premium ) ( Voice Process )



Job Highlights:


Designation: Customer Support Associate

CTC: 15 k+ 1k

Languages: English

Qualification: Graduate

Experience: 6 months BPO/Telecalling exp. (Mandatory)

Gender: Both

JobShift: day shifts Rotational

Training Period: 7500 k Stipend ( 30 DAYS )


Location: Bhopal



Job Description:


⦁ Answer incoming calls & out-going calls from customers with govt. related queries.

⦁ Analyze customer issues and assist in resolving within the required timeframe.

⦁ Coordinate with customers and ensure appropriate questioning to identify issues.

⦁ Manage all customer inquiries and summarize to present to management.

⦁ Administer and prioritize customer tasks and ensure achievement of all deadlines within the required timeframe.

⦁ Maintain accuracy of all data and verify the same for all customer services.

⦁ Proven customer service/support experience.

⦁ Excellent communication and presentation skills. 


*Requirements:


⦁ Clarity of speech and thought is expected with basic computer knowledge.

⦁ Ready for rotational shifts & rotational week offs.

⦁ Immediate joiners Preferred.

⦁ Must have a good command & fluency in English.

Job role

Work location

Magnum Group, Chinar Incube Business Center, MSD (I) Pvt. Ltd, Narmadapuram Rd, Chinar Fortune City Besides HDFC Bank, Bhopal, Madhya Pradesh Chinar Fortune City, Bhopal

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 6 months

Education

Graduate

Past role/category experience

Customer Support - International Voice Process, Customer Support - Non Voice / Chat, Customer Support - BPO / Voice / Blended, Customer Support - Non Voice

English level

Good (Intermediate / Advanced) English

Age limit

18 - 34 years

Gender

Any gender

Walk-in interview details

Apply for the job and call HR to confirm your interview

Date

11 Jul 2024 - 25 Jul 2024 | Note: No walk-in interviews will be conducted on Sunday

Time

10.00 am - 04.30 pm

Walk-in interview address

Magnum Group, Chinar Incube Business Center, MSD (I) Pvt. Ltd, Narmadapuram Rd, Chinar Fortune City Besides HDFC Bank, Bhopal, Madhya Pradesh

About company

Name

Magnum Group

Address

Magnum Group, Chinar Incube Business Center, MSD (I) Pvt. Ltd, Narmadapuram Rd, Chinar Fortune City Besides HDFC Bank, Bhopal, Madhya Pradesh Chinar Fortune City, Bhopal

Job posted by Magnum Group

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