Customer Support Executive

🌟 We are Hiring: Customer Support Executive (Voice / Non-Voice / Blended)

Are you passionate about helping people and solving problems?

Join our growing team and build a rewarding career in customer support!

• 💼 Role & ResponsibilitiesHandle customer queries via calls, chat, and email
• Provide accurate information and resolve customer concerns efficiently
• Maintain a professional and positive communication style
• Record and update customer interactions in CRM systems
• Follow company policies, quality standards, and processes
• Ensure high customer satisfaction at every interaction

• 🔄 Available Processes
• 📞 Voice Process (Inbound / Outbound)
• 💬 Non-Voice Process (Chat / Email)
• 🔁 Blended Process (Voice + Non-Voice)

• 💰 Salary & Benefits
• 💵 Salary: ₹12,000 – ₹16,000 per month (based on experience & process)
• 🎯 Attractive performance-based incentives
• 📈 Opportunity for career growth & skill development
• 🤝 Supportive and dynamic work environment

• 🎓 Eligibility CriteriaMinimum
• 12th Pass / Graduate
• Good communication skills (Hindi/English)
• Basic computer knowledge
• Freshers & experienced candidates are welcome

• ⏰ Shift Timing
• Day shifts & rotational shifts available

📍 Job Location

Magnum Group Chinar Fortune City, Ground Floor Bhopal (M.P.)