Front Office Manager

Print Mario is a creative printing, packaging, and gifting company delivering high-quality customized solutions. We are looking for an organized and proactive Front Office Manager who can efficiently handle client coordination and manage workflow between clients and the design team.

• Key Responsibilities
• Client Handling & Order ManagementAttend walk-in clients, calls, and online inquiries professionally.
• Understand client requirements for printing, packaging, and gifting products.
• Prepare order details clearly and confirm specifications (size, quantity, finish, timeline, etc.).
• Maintain proper order records and documentation.
• Task Assignment & Workflow Coordination: Assign design and production tasks to graphic designers based on priority and deadlines.
• Ensure urgent orders are marked and communicated clearly to the team.
• Follow up with designers and the production team to ensure timely completion.
• Coordinate revisions between the client and the designer efficiently.
• Operational ManagementMaintain daily order tracker and status updates.
• Ensure smooth communication between sales, design, and production teams.
• Manage front desk operations and maintain a professional office environment.
• Handle basic billing coordination and payment follow-ups if required.