Receptionist / Front Office Executive

Key Responsibilities

• Call customers to provide timely updates regarding their orders.
• Handle customer queries related to orders, delivery status, and services.
• Maintain proper call records and customer details.
• Coordinate with the operations and delivery team for order updates.
• Assist with basic office administrative work when required.
• Ensure professional and friendly communication with customers at all times.

Required Skills

• Good communication skills in Hindi and basic English.
• Polite, patient, and customer-friendly attitude.
• Basic computer knowledge (MS Excel, WhatsApp, Email, etc.).
• Ability to handle multiple calls and maintain records.