Relationship Manager
Airtel
Relationship Manager
Airtel
Bhopal
Not disclosed
Job Details
Job Description
Relationship Manager
Key Deliverables
• To Ensure 100% service level adherence to business processes
• To increase Collection Efficiency : 0-60 days, 60-90 days
• To enhance the Revenue enhancement -Churn Control and Upsell.
• To manager Manage and up sell existing & new airtel products/services to corporate through its life cycle management process thru the partner team
• Account Relationship index : (will include parameters like Visit Adherence ,Account Dossier , Complaint per customer ,self-care, E-bill adoption
• Reduce Suspense by efficient payment posting & virtual account management
• Track and monitor on corporate revenue performance of different products/services.
• Drive virtualization through PFH, Self-care and Paperless bill media.
Skills Required
• Strong Analytical skills
• Very high Excel and financial modeling skills
• High process orientation
• Good communication skills
• Result - Orientation
• High negotiation skills
Educational Qualifications
- Engineering Degree/ MBA/Business Administration in Marketing /Ops
Work Experience
- At least 2-7 years of work experience in Telco
Job role
Work location
Bhopal, MP-Bhopal-Centre Point, Bharti Airtel Limited, 1st Floor Center Point, MADHYA PRADESH, India
Department
Sales & BD
Role / Category
Banking/Loan Sales
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
About company
Name
Airtel
Job posted by Airtel
This job has expired