Sales and Marketing Executive

· Responsible for the sales and marketing department.

· Check all inquiries for incoming emails, WhatsApp, phone calls, etc.

· Find inquiries.

· Ensuring timely delivery of quality goods. According to specification by co-coordinating with the production and dispatch departments.

· Ensuring customer satisfaction through quality services & proper collection of feedback.

· Coordination with the dispatch department.

· Conducting market research.

· Travelling in case of product presentations or client meetings.

· Understanding & Negotiating based on regulatory requirement for the product, packaging requirement and additional costing.

Example – freight.

· Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.

· Promoting the company's existing brands and introducing new products to the markets.

· Developing new business opportunities.

· Implementing new sales plans.

· Coming up with branding techniques and budget.

· Collecting customer feedback & work on solution findings, conflict resolution, etc.

· Providing a timeline for sales and marketing.

· Listen to customer requirements and present appropriately to make a sale

Make accurate, rapid cost calculations and provide customers with quotations.

· Follow up with the customers to maintain and grow business relationships.