Administration and Soft Services Manager

AM-Administration & Soft Services

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

• Ensure maximum efficiency towards performance of Housekeepers

• Responsible for keeping the entire premises clean

• Monitoring individual job activity on hourly basis

• Make rounds all around to monitor utilization of manpower

• Review Checklist for Plan Vs Done

• Supervise check on daily cleaning, deep cleaning and periodical cleaning as per schedule

• Always acknowledge the residents with courteous greetings with a smile and ensure that his team also does the same

• Ensure that the Housekeepers adheres to safety & environmental policies

• Ensure that Housekeeping equipment’s are properly maintained

• Ensure that garbage/waste is disposal as per schedule, and area is kept clean

• Ensure in time removal of rubbish to maintain the surround clean

• Maintain Stock of Consumables

• Maintain records of all the jobs and specific tasks completed

• Adhere to hygiene standards

• Maintain attendance of the Housekeepers

• Provide On Job Training for improve / maintain quality work

• Maintain cleanliness of all unsold flats

• Review & Maintain the Record of Pest control applications

• Maintain the Horticulture activities through activity schedule & Review the performance

• Asset Management – review, update and record maintenance

• Ensuring delivery of services as per the agreed terms and conditions

• Formulation, promulgation and implementation of SOPs and guidelines

• Ensuring upkeep of records and logbooks

• Ensuring all administrative formalities

• Collection of bills/payments and processing of bills of all vendors

• Act as interface within Flat owners, occupants, client and Govt. / Local authorities

• Screening, hiring, and training of personnel of all service providers

• Assigning of daily/weekly assignments to staff

• Vendor management – Daily operations, Performance analysis, ensure quality service

• Timely escalation of observations to improve the working system and procedures

• Keeping up to date with the local and state statutory policies

• Providing prompt response on emergency

• Updating and pursuing pending complaints with client, and managing Case management well within TAT

• Supervising all staffs, maintaining statistical & financial records. Managing stocks of supplies and equipment’s

• Ensure support of all Dept. to Helpdesk for effective customer support

• Other misc. tasks assign by line manager and management.

Location:

On-site –Bhubaneswar, OR

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.