Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Network Infrastructures
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : Graduate and Above

Summary: As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems related to Network Infrastructures. Your typical day will involve troubleshooting, resolving technical issues, and providing support to end-users. Roles & Responsibilities: - Provide technical support to end-users for Network Infrastructures related issues. - Troubleshoot and resolve technical issues related to Network Infrastructures. - Collaborate with cross-functional teams to identify and solve issues within multiple components of critical business systems. - Ensure the stability, reliability, and availability of Network Infrastructures. - Develop and maintain technical documentation related to Network Infrastructures. Professional & Technical Skills: - Must To Have Skills: Strong knowledge of Network Infrastructures. - Good To Have Skills: Knowledge of Cloud Computing, Virtualization, and Security. - Experience in troubleshooting and resolving technical issues related to Network Infrastructures. - Experience in collaborating with cross-functional teams to identify and solve issues within multiple components of critical business systems. - Experience in ensuring the stability, reliability, and availability of Network Infrastructures. - Experience in developing and maintaining technical documentation related to Network Infrastructures. Additional Information: - The candidate should have a minimum of 3 years of experience in Network Infrastructures. - The ideal candidate will possess a strong educational background in Computer Science, Information Technology, or a related field. - This position is based at our Pune office.