Application Support Engineer

Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft SQL Server Integration Services (SSIS)
Good to have skills : Microsoft SQL Server Analysis Services (SSAS)
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications. You will engage in problem-solving activities, analyze system performance, and implement solutions to enhance system reliability and efficiency, all while maintaining a focus on delivering exceptional service to stakeholders.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development and implementation of best practices for application support.
- Document and communicate technical issues and resolutions effectively to team members and stakeholders.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft SQL Server Integration Services (SSIS).
- Good To Have Skills: Experience with Microsoft SQL Server Analysis Services (SSAS).
- Strong understanding of data integration processes and ETL methodologies.
- Experience in troubleshooting and resolving database-related issues.
- Familiarity with performance tuning and optimization of SQL queries.

Additional Information:
- The candidate should have minimum 3 years of experience in Microsoft SQL Server Integration Services (SSIS).
- This position is based at our Pune office.
- A 15 years full time education is required.