Counsellor

Key Responsibilities:

Student Counseling & Sales: Engage with prospective students and parents through calls, walk-ins, WhatsApp, and virtual sessions. Understand needs, recommend suitable courses, deliver persuasive presentations, and build long-term relationships.

Lead Management: Manage and convert leads from various channels (digital, referrals, walk-ins, events). Achieve admission and revenue targets. Track and follow up via CRM, coordinating with marketing and tele-calling teams for lead quality.

Centre Coordination: Support Centre Head/Sales Manager in events, admission drives, and open houses. Maintain accurate records, admission documentation, and handle front-desk activities when needed.

Relationship Building: Ensure student and parent satisfaction, resolve queries with empathy, and encourage referrals through positive relationships.

Qualifications & Experience:

Graduate/Postgraduate (Education, Psychology, or Business preferred).

Min 2 years in student counseling or education sales.

Fluent in English and local language; CRM knowledge desirable.

Preferred candidate profile Key Skills:

Excellent communication and interpersonal skills.

Target-driven and sales-focused.

High emotional intelligence and relationship management.

Strong organizational skills; proficient in MS Office.

Organized, detail-oriented, and self-motivated.

Team player with the ability to collaborate across departments (Sales, Marketing, Operations).

Willingness to work flexible hours during admission seasons or events.