Keshari Nagar

Bhubaneswar

Nayapalli

    • Achieve Sales receivables target collections  within budgeted time and active follow-ups
    • To conceptualize & identify opportunities to create and implement customer satisfaction/delight
    • To monitor sales collections and ensure regular follow-up & sending demand notices for the same to red flag issues if any 
    • To analyses feedback from customers and the trends to sales queries and provide feedback to the Sales
    • To address and manage customer queries & Timely Customer query resolution
    • To keep accurate records of discussions or correspondence with customers;
    • To create customer communications for entire team
    • To analyze statistics or other data to determine the level of customer service organization is providing 
    • To investigate and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants;
    • To develop feedback or complaints procedures for customers
    • To ensure complete and comprehensive documentation of all customer related records
    • To ensure data entry and detailed filing of all documents received
    • To ensure prompt dispatch of receipts, agreements, reminders, notices etc. for customer documents
    • To lead and implement customer satisfaction initiatives e.g. welcome kits for new customers, prompt allotment letters
    • To ensure adequate support to customers for assistance in bank loans, registration of property
    • To coordinate with legal on customer documentation related issues.
    • Being involved in staff recruitment and appraisals.
    • Training staff to deliver a high standard of customer service.
    • Leading or supervising a team of customer service staff.

Customer Service Executive:
    • To generate leads through inbound and outbound calling
    • To maintain database of leads
    • Expedite Sales receivables collections and active follow-ups
    • To address and manage customer queries & Timely Customer query resolution
    • To expedite documentation of all customer related records
    • To do data entry and detailed filing of all documents received
    • To expedite prompt dispatch of receipts, agreements, reminders, notices etc. for customer documents
    • To coordinate assistance in bank loans, registration of property
• building sales strategies.

Nayapalli, Bhubaneswar, Odisha, India

Work location

Customer Support

Department

Customer Support - BPO / Voice / Blended

Role / Category

Full Time

Employment type

Day Shift

Shift

Min. 5 years

Experience

Post Graduate

Education

MS Excel, Email Drafting, Basic Computer

Skills

Good (Intermediate / Advanced) English

English level

Female

Gender

Inphinix Consulting Private Limited

Name

Address

MS Excel

Email Drafting

Basic Computer

Customer Relationship Manager

Inphinix Consulting Private Limited is aggressively hiring for the job profile of Customer Relationship Manager at Bhubaneswar in Nayapalli locality. Kindly go through the FAQs below to get all answers related to the given job.

 1. How much salary can I expect as a Customer Relationship Manager in Inphinix Consulting Private Limited in Bhubaneswar?
 
 Ans. You can expect a minimum salary of 50,000 INR and can go up to 65,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
 
 2. What is the eligibility criteria to apply for Customer Relationship Manager in Inphinix Consulting Private Limited in Bhubaneswar?
 
 Ans. The candidate should have completed Post Graduate degree and people who have 5 to 31 years are eligible to apply for this job. You can apply for more <a href=/jobs/jobs-in-bhubaneswar>jobs in Bhubaneswar</a> to get hired quickly.
 
 3. Is there any specific skill required for this job?
 
 Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 
 
 4. Who can apply for this job? 
 
 Ans. Only Female candidates can apply for this job.
 
 5. Is it a work from home job? 
 
 Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other <a href="/jobs/work_from_home-jobs-in-bhubaneswar"}>work from home jobs in Bhubaneswar</a> at apna.
 
 6. Are there any charges or deposits required while applying for the role or while joining? 
 
 Ans. No work-related deposit needs to be made during your employment with the company.
 
 7. How can I apply for this job?
 
 Ans. Go to the <a href=https://l.apna.co/m5k5Cf3ikTb>apna app</a> and apply for this job. Click on the apply button and call HR directly to schedule your interview.
 
 8. What is the last date to apply? 
 
 Ans. The last date to apply for this job is 11-Feb-2023.
 
		For more details, download apna app and find <a href="/jobs/full_time-jobs-in-bhubaneswar">Full Time jobs in Bhubaneswar</a>. Through apna, you can find jobs in 74 cities across India. Join NOW!

India

• Achieve Sales receivables target collections within budgeted time and active follow-ups
 • To conceptualize & identify opportunities to create and implement customer satisfaction/delight
 • To monitor sales collections and ensure regular follow-up & sending demand notices for the same to red flag issues if any 
 • To analyses feedback from customers and the trends to sales queries and provide feedback to the Sales
 • To address and manage customer queries & Timely Customer query resolution
 • To keep accurate records of discussions or correspondence with customers;
 • To create customer communications for entire team
 • To analyze statistics or other data to determine the level of customer service organization is providing 
 • To investigate and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants;
 • To develop feedback or complaints procedures for customers
 • To ensure complete and comprehensive documentation of all customer related records
 • To ensure data entry and detailed filing of all documents received
 • To ensure prompt dispatch of receipts, agreements, reminders, notices etc. for customer documents
 • To lead and implement customer satisfaction initiatives e.g. welcome kits for new customers, prompt allotment letters
 • To ensure adequate support to customers for assistance in bank loans, registration of property
 • To coordinate with legal on customer documentation related issues.
 • Being involved in staff recruitment and appraisals.
 • Training staff to deliver a high standard of customer service.
 • Leading or supervising a team of customer service staff.

Customer Service Executive:
 • To generate leads through inbound and outbound calling
 • To maintain database of leads
 • Expedite Sales receivables collections and active follow-ups
 • To address and manage customer queries & Timely Customer query resolution
 • To expedite documentation of all customer related records
 • To do data entry and detailed filing of all documents received
 • To expedite prompt dispatch of receipts, agreements, reminders, notices etc. for customer documents
 • To coordinate assistance in bank loans, registration of property
• building sales strategies.


More about this Customer Relationship Manager job


Inphinix Consulting Private Limited is aggressively hiring for the job profile of Customer Relationship Manager at Bhubaneswar in Nayapalli locality. Kindly go through the FAQs below to get all answers related to the given job.

 1. How much salary can I expect as a Customer Relationship Manager in Inphinix Consulting Private Limited in Bhubaneswar?
 
 Ans. You can expect a minimum salary of 50,000 INR and can go up to 65,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
 
 2. What is the eligibility criteria to apply for Customer Relationship Manager in Inphinix Consulting Private Limited in Bhubaneswar?
 
 Ans. The candidate should have completed Post Graduate degree and people who have 5 to 31 years are eligible to apply for this job. You can apply for more <a href=/jobs/jobs-in-bhubaneswar>jobs in Bhubaneswar</a> to get hired quickly.
 
 3. Is there any specific skill required for this job?
 
 Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 
 
 4. Who can apply for this job? 
 
 Ans. Only Female candidates can apply for this job.
 
 5. Is it a work from home job? 
 
 Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other <a href="/jobs/work_from_home-jobs-in-bhubaneswar"}>work from home jobs in Bhubaneswar</a> at apna.
 
 6. Are there any charges or deposits required while applying for the role or while joining? 
 
 Ans. No work-related deposit needs to be made during your employment with the company.
 
 7. How can I apply for this job?
 
 Ans. Go to the <a href=https://l.apna.co/m5k5Cf3ikTb>apna app</a> and apply for this job. Click on the apply button and call HR directly to schedule your interview.
 
 8. What is the last date to apply? 
 
 Ans. The last date to apply for this job is 11-Feb-2023.
 
For more details, download apna app and find <a href="/jobs/full_time-jobs-in-bhubaneswar">Full Time jobs in Bhubaneswar</a>. Through apna, you can find jobs in 74 cities across India. Join NOW!

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