Jobs

Business Development

Bhubaneswar

Nayapalli

Customer Relationship Manager

Keshari Nagar

    • Achieve Sales receivables target collections  within budgeted time and active follow-ups
    • To conceptualize & identify opportunities to create and implement customer satisfaction/delight
    • To monitor sales collections and ensure regular follow-up & sending demand notices for the same to red flag issues if any 
    • To analyses feedback from customers and the trends to sales queries and provide feedback to the Sales
    • To address and manage customer queries & Timely Customer query resolution
    • To keep accurate records of discussions or correspondence with customers;
    • To create customer communications for entire team
    • To analyze statistics or other data to determine the level of customer service organization is providing 
    • To investigate and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants;
    • To develop feedback or complaints procedures for customers
    • To ensure complete and comprehensive documentation of all customer related records
    • To ensure data entry and detailed filing of all documents received
    • To ensure prompt dispatch of receipts, agreements, reminders, notices etc. for customer documents
    • To lead and implement customer satisfaction initiatives e.g. welcome kits for new customers, prompt allotment letters
    • To ensure adequate support to customers for assistance in bank loans, registration of property
    • To coordinate with legal on customer documentation related issues.
    • Being involved in staff recruitment and appraisals.
    • Training staff to deliver a high standard of customer service.
    • Leading or supervising a team of customer service staff.

Customer Service Executive:
    • To generate leads through inbound and outbound calling
    • To maintain database of leads
    • Expedite Sales receivables collections and active follow-ups
    • To address and manage customer queries & Timely Customer query resolution
    • To expedite documentation of all customer related records
    • To do data entry and detailed filing of all documents received
    • To expedite prompt dispatch of receipts, agreements, reminders, notices etc. for customer documents
    • To coordinate assistance in bank loans, registration of property
• building sales strategies.

Inphinix Consulting Private Limited

MS Excel

Email Drafting

Basic Computer

<div>
			<p>    • Achieve Sales receivables target collections  within budgeted time and active follow-ups
    • To conceptualize & identify opportunities to create and implement customer satisfaction/delight
    • To monitor sales collections and ensure regular follow-up & sending demand notices for the same to red flag issues if any 
    • To analyses feedback from customers and the trends to sales queries and provide feedback to the Sales
    • To address and manage customer queries & Timely Customer query resolution
    • To keep accurate records of discussions or correspondence with customers;
    • To create customer communications for entire team
    • To analyze statistics or other data to determine the level of customer service organization is providing 
    • To investigate and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants;
    • To develop feedback or complaints procedures for customers
    • To ensure complete and comprehensive documentation of all customer related records
    • To ensure data entry and detailed filing of all documents received
    • To ensure prompt dispatch of receipts, agreements, reminders, notices etc. for customer documents
    • To lead and implement customer satisfaction initiatives e.g. welcome kits for new customers, prompt allotment letters
    • To ensure adequate support to customers for assistance in bank loans, registration of property
    • To coordinate with legal on customer documentation related issues.
    • Being involved in staff recruitment and appraisals.
    • Training staff to deliver a high standard of customer service.
    • Leading or supervising a team of customer service staff.

Customer Service Executive:
    • To generate leads through inbound and outbound calling
    • To maintain database of leads
    • Expedite Sales receivables collections and active follow-ups
    • To address and manage customer queries & Timely Customer query resolution
    • To expedite documentation of all customer related records
    • To do data entry and detailed filing of all documents received
    • To expedite prompt dispatch of receipts, agreements, reminders, notices etc. for customer documents
    • To coordinate assistance in bank loans, registration of property
• building sales strategies.</p>
			<h2>More about this Customer Relationship Manager job</h2>
			<p>Inphinix Consulting Private Limited is aggressively hiring for the job profile of Customer Relationship Manager for 1 open position at Bhubaneswar in Nayapalli locality. Kindly go through the FAQs below to get all answers related to the given job.

        <strong>1. How much salary can I expect?</strong>
        
        Ans. You can expect a minimum salary of 50,000 INR and can go up to 65,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
        
        <strong>2. What is the eligibility criteria to apply for this job?</strong>
        
        Ans. The candidate should have completed Post Graduate degree and people who have 5 to 31 years are eligible to apply for this job. You can apply for more <a href=/jobs/jobs-in-bhubaneswar>jobs in Bhubaneswar</a> to get hired quickly.
        
        <strong>3. Is there any specific skill required for this job?</strong>
        
        Ans. The candidate should have Good English skills and sound communication skills for this job. 
        
        <strong>4. Who can apply for this job?</strong> 
        
            Ans. Only Female candidates can apply for this job.
        
        <strong>5. Is it a work from home job?</strong> 
        
        Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other <a href="/jobs/work_from_home-jobs-in-bhubaneswar"}>work from home jobs in Bhubaneswar</a> at apna.
        
        <strong>6. Are there any charges or deposits required while applying for the role or while joining?</strong> 
        
        Ans. No work-related deposit needs to be made during your employment with the company.
        
        <strong>7. How can I apply for this job?</strong>
        
        Ans. Go to the <a href=https://l.apna.co/hCTUJJnFkyb>apna app</a> and apply for this job. Click on the apply button and call HR directly to schedule your interview.
        
        <strong>8. What is the last date to apply?</strong> 
        
        Ans. The last date to apply for this job is 11-Feb-2023.
        
		For more details, download apna app and find <a href="/jobs/full_time-jobs-in-bhubaneswar">Full Time jobs in Bhubaneswar</a>. Through apna, you can find jobs in 74 cities across India. Join NOW!
        </p>
		</div>

<div>
			<p>    • Achieve Sales receivables target collections  within budgeted time and active follow-ups
    • To conceptualize & identify opportunities to create and implement customer satisfaction/delight
    • To monitor sales collections and ensure regular follow-up & sending demand notices for the same to red flag issues if any 
    • To analyses feedback from customers and the trends to sales queries and provide feedback to the Sales
    • To address and manage customer queries & Timely Customer query resolution
    • To keep accurate records of discussions or correspondence with customers;
    • To create customer communications for entire team
    • To analyze statistics or other data to determine the level of customer service organization is providing 
    • To investigate and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants;
    • To develop feedback or complaints procedures for customers
    • To ensure complete and comprehensive documentation of all customer related records
    • To ensure data entry and detailed filing of all documents received
    • To ensure prompt dispatch of receipts, agreements, reminders, notices etc. for customer documents
    • To lead and implement customer satisfaction initiatives e.g. welcome kits for new customers, prompt allotment letters
    • To ensure adequate support to customers for assistance in bank loans, registration of property
    • To coordinate with legal on customer documentation related issues.
    • Being involved in staff recruitment and appraisals.
    • Training staff to deliver a high standard of customer service.
    • Leading or supervising a team of customer service staff.

Customer Service Executive:
    • To generate leads through inbound and outbound calling
    • To maintain database of leads
    • Expedite Sales receivables collections and active follow-ups
    • To address and manage customer queries & Timely Customer query resolution
    • To expedite documentation of all customer related records
    • To do data entry and detailed filing of all documents received
    • To expedite prompt dispatch of receipts, agreements, reminders, notices etc. for customer documents
    • To coordinate assistance in bank loans, registration of property
• building sales strategies.</p>
			
			
		</div>

Customer Relationship Manager

Active Customer Relationship Manager Jobs 👇

Telecaller

Real Estate Sales Executive

Sales & Marketing Executive

Sales Team Leader

Sales Executive

Marketing Executive

Apply at Top Companies

2 Crore+ Users

50 Lakh+ Jobs