Customer Success Associate
Bajaj Life Insurance Limited
Customer Success Associate
Bajaj Life Insurance Limited
Rasulgarh, Bhubaneswar
₹19,000 - ₹52,000 monthly*
Fixed
₹19000 - ₹42000
Average Incentives*
₹10,000
Earning Potential
₹52,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
9 applicants
Benefits include: Joining Bonus, PF, Travel Allowance (TA), Flexible Working Hours
Job Description
Key Responsibilities
Relationship Management: Cultivate trust and rapport with key clients to ensure long-term loyalty and partnership.
Client Support: Act as the main liaison for inquiries, complaints, and service requests, providing prompt solutions.
Strategic Planning: Develop tailored account strategies to meet client goals and enhance their experience.
Business Growth: Identify opportunities for upselling and cross-selling company services/products to existing clients.
Internal Collaboration: Partner with sales, product, and support teams to ensure seamless service delivery.
Data Analysis: Maintain accurate records in CRM tools and analyze feedback to report on performance metrics.
Job role
Work location
Rasulgarh, Bhubaneswar, Odisha, India
Department
Customer Support
Role / Category
Customer Success
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
B2B Sales, Channel sales, B2C sales, Client relationship management, Client servicing, Distributor sales, Retail channel sales, Manager client servicing, Enterprise sales, Client retention rates, Sales support, After-Sales Support, After-Sales Services, Distributor, SMB sales
English level
No English Required
Gender
Any gender
About company
Name
Bajaj Life Insurance Limited
Address
Rasulgarh, Bhubaneswar, Odisha, India
Job posted by Bajaj Life Insurance Limited
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