Customer Support Executive
Bajaj Life Insurance Limited
Customer Support Executive
Bajaj Life Insurance Limited
Lakshmi Sagar, Bhubaneswar
₹22,000 - ₹70,000 monthly*
Fixed
₹22000 - ₹50000
Average Incentives*
₹20,000
Earning Potential
₹70,000
You can earn more incentive if you perform well
Work from Office
Full Time
Freshers only
Basic English
Job Details
Walk-in Details
Job highlights
Walk-in interview
Date: 09 Mar 2026 - 14 Mar 2026 | Time: 10.00 am - 04.00 pm...See details
Urgently hiring
Benefits include: Joining Bonus, Annual Bonus, PF, Flexible Working Hours, 5 working days
Job Description
Inquiry Management: Responding to customer questions via phone, email, live chat, and social media.
Problem Resolution: Troubleshooting product/service issues, managing returns, and resolving billing or delivery discrepancies.
Product Expertise: Providing accurate information about products, services, and company policies to guide customer decisions.
Documentation & CRM: Maintaining detailed records of all interactions using CRM software like Salesforce or Zendesk.
Escalation & Collaboration: Identifying complex issues and routing them to technical, billing, or management teams for specialized handling.
Feedback Collection: Gathering customer feedback through surveys to help improve internal processes and product offerings.
Job role
Work location
Abakash, Metro Enclave, Cuttack Rd, near Rajdhani tyres, Laxmisagar, Bhubaneswar, Odisha 751006, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Freshers only
Education
12th Pass
Skills
Blended process, Domestic BPO, Customer behavior reporting, Customer Eligibility Check, Voice Process
English level
Basic English
Age limit
18 - 60 years
Gender
Any gender
Walk-in interview details
Apply for the job and call HR to confirm your interview
Date
09 Mar 2026 - 14 Mar 2026
Time
10.00 am - 04.00 pm
Other instructions
Bring your CV and Pancard Copy
About company
Name
Bajaj Life Insurance Limited
Address
Abakash, Metro Enclave, Cuttack Rd, near Rajdhani tyres, Laxmisagar, Bhubaneswar, Odisha 751006, India
Job posted by Bajaj Life Insurance Limited
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