Telecalling Executive

Property Bundle

Rasulgarh, Bhubaneswar

₹12,000 - ₹18,000 monthly*

Fixed

12000 - ₹15000

Average Incentives*

3,000

Earning Potential

18,000

You can earn more incentive if you perform well

Work from Office

Full Time

Min. 1 year

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Fast HR reply

HR responded to 100% candidates in last 1 days

69 applicants

Job Description

1:-Manage a large volume of inbound and outbound calls, emails, and chats with

knowledge and efficiency


:-Identify and address customer needs, with a goal of total satisfaction

Provide expert answers to questions about products, pricing, and availability while presenting the value of our product portfolio to customers


3:-Meet customer-service department sales targets, generating leads when

opportunities arise


4:-Follow company guidelines and procedures for communications with minimal supervision


5:-Recommend improvements to company processes for efficiency

1:-Build expert, dynamic knowledge of the company’s products and services


2:-Conduct research with available resources to satisfy customer inquiries


3:-Engage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships


4:-Respond quickly, professionally, and accurately to customer inquiries regarding quotes, orders, status, complaints, returns, and warranties


5:-Meet personal/team qualitative and quantitative targets by explaining the benefits of additional products and services to customers and seizing opportunities to sell


6:-Maintain daily recordings and documentation of issues and resolutions in a database for sales and executive management teams to review

Job role

Work location

Office No: 307, 3rd Floor, Esplanade One Mall, Rasulgarh, Bhubaneswar, Odisha 751010 Rasulgarh, Bhubaneswar

Department

Customer Support

Role / Category

Customer Support - Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

Graduate

Skills

Customer Relations, Customer support, Chat support, Telephonic support, Customer documentation, Customer inquiries, Customer queries

English level

Good (Intermediate / Advanced) English

Degree/ Specialisation

Any B.Sc, Any B.Sc (Hons.), Any B.Com (Hons.), Any BE/B.Tech, Any BBA, Any B.A, Any Bachelor, Any B.Com (Atleast one)

Age limit

21 - 30 years

Gender

Female

About company

Name

Property Bundle

Address

Office No: 307, 3rd Floor, Esplanade One Mall, Rasulgarh, Bhubaneswar, Odisha 751010 Rasulgarh, Bhubaneswar

Job posted by Property Bundle

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