Telecalling Executive
Property Bundle
Telecalling Executive
Property Bundle
Rasulgarh, Bhubaneswar
₹12,000 - ₹18,000 monthly*
Fixed
₹12000 - ₹15000
Average Incentives*
₹3,000
Earning Potential
₹18,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
Fast HR reply
HR responded to 100% candidates in last 1 days
69 applicants
Job Description
1:-Manage a large volume of inbound and outbound calls, emails, and chats with
knowledge and efficiency
:-Identify and address customer needs, with a goal of total satisfaction
Provide expert answers to questions about products, pricing, and availability while presenting the value of our product portfolio to customers
3:-Meet customer-service department sales targets, generating leads when
opportunities arise
4:-Follow company guidelines and procedures for communications with minimal supervision
5:-Recommend improvements to company processes for efficiency
1:-Build expert, dynamic knowledge of the company’s products and services
2:-Conduct research with available resources to satisfy customer inquiries
3:-Engage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships
4:-Respond quickly, professionally, and accurately to customer inquiries regarding quotes, orders, status, complaints, returns, and warranties
5:-Meet personal/team qualitative and quantitative targets by explaining the benefits of additional products and services to customers and seizing opportunities to sell
6:-Maintain daily recordings and documentation of issues and resolutions in a database for sales and executive management teams to review
Job role
Work location
Office No: 307, 3rd Floor, Esplanade One Mall, Rasulgarh, Bhubaneswar, Odisha 751010 Rasulgarh, Bhubaneswar
Department
Customer Support
Role / Category
Customer Support - Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
Graduate
Skills
Customer Relations, Customer support, Chat support, Telephonic support, Customer documentation, Customer inquiries, Customer queries
English level
Good (Intermediate / Advanced) English
Degree/ Specialisation
Any B.Sc, Any B.Sc (Hons.), Any B.Com (Hons.), Any BE/B.Tech, Any BBA, Any B.A, Any Bachelor, Any B.Com (Atleast one)
Age limit
21 - 30 years
Gender
Female
About company
Name
Property Bundle
Address
Office No: 307, 3rd Floor, Esplanade One Mall, Rasulgarh, Bhubaneswar, Odisha 751010 Rasulgarh, Bhubaneswar
Job posted by Property Bundle
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