As a Laptop Service Engineer, This role requires a combination of technical expertise, problem-solving skills, and excellent customer service to diagnose and resolve hardware and software issues. You will work in a dynamic environment, collaborating with customers to provide timely and effective solutions, making this role integral to the smooth operation of businesses and individuals who rely on laptops for their work and personal needs.

• 1 OR 2+ years of experience as a Laptop Technician or similar role
• Good knowledge of laptop hardware, software, and operating systems
• Experience with common laptop brands such as Dell, HP and Lenovo
• Parts Replacement like SCREEN SSD RAM HDD KEYBOARD BATTERY ADAPTER TOP PANNEL PALM REST BACK BASE HIGNES REPAIR OR REPLACEMENT.
• Excellent diagnostic and problem-solving skills
• Good communication skills to communicate technical issues in non-technical terms to clients
• Ability to work independently and as part of a team
• Must be detail-oriented and organized with the ability to prioritize and multitask effectively
• On-Site Servicing: In addition to servicing laptops in a workshop or service centre, the Laptop Service Engineer should travel to customer sites. This includes homes, offices, or within Bhubaneswar where laptops need servicing. The engineer should maintain professionalism and adhere to safety protocols to ensure a positive customer experience.
• Diagnosis and Troubleshooting: Perform in-depth analysis to identify hardware and software problems in laptops. Utilize diagnostic tools, manuals, and your technical knowledge to pinpoint issues accurately.
• Repair and Maintenance: Execute repairs, replacements, and upgrades for laptop components, including but not limited to, processors, memory, hard drives, screens, keyboards, and batteries. Ensure all repairs meet quality standards.
• Software Support: Install, update, and configure operating systems, drivers, and software applications. Resolve software-related issues such as malware, viruses, and system crashes.
• Data Backup and Recovery: Implement data backup solutions and assist customers in recovering lost or corrupted data, ensuring data privacy and security.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month