Quality Engineering Lead

Quality Engineering Lead (Test Lead)

Project Role : Quality Engineering Lead (Test Lead)
Project Role Description : Leads a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Applies business and functional knowledge to develop end-to-end testing strategies through the use of quality processes and methodologies. Applies testing methodologies, principles and processes to define and implement key metrics to manage and assess the testing process including test execution and defect resolution.
Must have skills : Cloud Contact Center Implementation
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Quality Engineering Lead, you will oversee a dedicated team of quality engineers, guiding them through the complexities of multi-disciplinary team planning and ecosystem integration. Your typical day will involve strategizing to enhance delivery efficiency and ensuring high-quality standards throughout the application lifecycle. You will leverage your business and functional expertise to craft comprehensive testing strategies, utilizing established quality processes and methodologies. Additionally, you will focus on defining and implementing key metrics to effectively manage and evaluate the testing process, including test execution and defect resolution, fostering a culture of continuous improvement and excellence within the team.

Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing and best practices among team members to enhance overall team performance.
- Monitor and evaluate the effectiveness of testing processes and implement improvements as necessary.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Cloud Contact Center Implementation.
- Strong understanding of quality assurance methodologies and testing processes.
- Experience with automated testing tools and frameworks.
- Ability to analyze complex systems and identify areas for improvement.
- Familiarity with agile development methodologies and practices.

Additional Information:
- The candidate should have minimum 5 years of experience in Cloud Contact Center Implementation.
- This position is based at our Bhubaneswar office.
- A 15 years full time education is required.