Receptionist Cum Clinic Assistant

Front Desk & Reception

Greet and assist patients and visitors with warmth and professionalism.

Manage patient appointments, scheduling, and follow-up reminders.

Maintain patient records and ensure smooth registration process.

Handle walk-in inquiries and provide accurate information about clinic services.

Clinic Assistance (Dental & Hair)

Assist doctors in preparing patients for treatments and procedures (non-clinical support).

Maintain cleanliness and readiness of consultation rooms.

Ensure proper handling of patient flow inside the clinic.

Support in basic sterilization and organizing instruments (under supervision).

Telecalling & Customer Communication

Make outbound calls for appointment confirmations, reminders, and feedback.

Answer incoming calls and resolve patient queries promptly.

Maintain polite and professional communication at all times.

Computer Operations & Admin

Maintain digital records, billing, and data entry.

Coordinate daily administrative tasks and reports.

Manage WhatsApp/Email communication and clinic database.

Support clinic marketing activities when needed.

Skills & Requirements

Any graduate with good communication skills (English, Odia, Hindi preferred).

Pleasant personality with customer-focused attitude.

Basic computer knowledge (MS Office, data entry, digital apps).

Ability to multitask and handle clinic operations smoothly.

Prior experience in healthcare, customer service, or reception is an advantage.

Benefits

Attractive salary based on experience.

Training & support provided.

Friendly, professional work environment