Receptionist Cum Telecaller

Receptionist Cum Telecaller (School)

Job Summary

We are looking for a courteous and organized Receptionist Cum Telecaller to manage the school front desk and handle telephonic communication with parents, students, and visitors. The candidate will act as the first point of contact and support smooth administrative operations of the school.

Key Responsibilities

• Reception DutiesGreet parents, students, staff, and visitors in a polite and professional manner
• Manage the school reception and maintain visitor entry records
• Answer incoming calls and direct them to the concerned departments
• Handle admission inquiries and provide basic information about the school
• Maintain student and parent records at the reception
• Receive and distribute notices, documents, and courier items
• Coordinate with teachers, administration, and management

Telecalling Duties

• Make outbound calls to parents regarding admissions, fee reminders, meetings, and events
• Follow up on admission inquiries and maintain call logs
• Communicate school updates, circulars, and announcements to parents
• Handle parent queries over phone in a calm and professional manner