HR And Admin Officer

Job Title: Human Resources (HR) Manager

Organization: Ahad Mult speciality Hospital

Location: [Burdwan, West Bengal]

Department: Administration & Human Resources

Reporting to: Hospital Director / Management Committee

Employment Type: Full-Time

Job Purpose:

To oversee all aspects of human resources practices and processes at Ahad Mult speciality Hospital, ensuring efficient staffing, employee well-being, legal compliance, and a strong organizational culture aligned with healthcare excellence.

Key Responsibilities:

✅ Recruitment & Staffing

• Assess workforce needs in coordination with departmental heads (medical, nursing, and support).
• Draft and publish job openings; conduct interviews and background checks.
• Liaise with nursing colleges, medical institutions, and recruitment agencies.
• Oversee onboarding, induction, and probation reviews.

✅ HR Compliance & Documentation

• Maintain complete employee records (digital and physical).
• Ensure compliance with medical labour standards, PF, ESI, maternity benefits, etc.
• Handle contracts, ID cards, confidentiality agreements, and exit formalities.

✅ Training & Employee Development

• Organize induction programs for new recruits covering hospital protocols and patient care ethics.
• Schedule ongoing training on topics such as infection control, soft skills, NABH guidelines, fire safety, etc.
• Maintain training calendars and attendance records.

✅ Payroll & Attendance Management

• Manage biometric attendance and leave records for all staff.
• Coordinate with the finance department for payroll processing and reimbursements.
• Ensure timely submission of duty rosters and shift scheduling.

✅ Performance Management

• Assist in drafting KPIs for clinical and non-clinical roles.
• Conduct performance appraisals in consultation with department heads.
• Identify underperformance and initiate corrective actions professionally.

✅ Employee Relations & Welfare

• Address employee grievances with fairness and discretion.
• Promote a positive, respectful, and safe work environment.
• Celebrate staff birthdays, festivals, and team-building events to boost morale.

✅ Audit & Accreditation Support

• Maintain HR files and systems required for NABH, JCI, or ISO inspections.
• Ensure HR-related statutory documentation is audit-ready at all times.

Qualifications:

• Bachelor’s or Master’s Degree in Human Resource Management or equivalent.
• 3+ years of HR experience in a hospital or healthcare setup preferred.
• Strong knowledge of Indian labour laws, healthcare compliance, and HR best practices.

Key Skills:

• Excellent verbal and written communication.
• Strong interpersonal, conflict resolution, and decision-making abilities.
• Proficiency in HR software, Microsoft Excel, and hospital management systems.

Confidentiality, empathy, and multitasking under pressure.