Assistant Manager - Automotive Quality and Field Concerns

Asst. Manager - PVT, DAC

Responsibilities & Key Deliverables

Responsibilities:
1. Will be responsible for attending vehicle level joint investigations to identify root cause of concern in field pan India
2. Should able to drive the vehicles
3. Vehicle systems knowledge is must.
4. Will be responsible for resolving internal concerns related to DAC.
5. Data analysis
6. Daily monitoring of field complaints & effectivity of actions
7. Genearte Field concern MIS & publish report, PPT for higher management
8. Take appropriate actions in association with manufacturing, supplier quality & design & for closure of field & internal concerns
9. Speedy & time bound closure of emerging concerns & immobilisation concerns

Key Deliverables:
1. Reduction in field failures & warranty cost
2. TAT (Turn around time) for failed part analysis
3. TAT for field escalations
4. TAT for concern resolution

 

Preferred Industries

Education Qualification

B. E. /B.Tech (Mechanical/ Production/Automobile/ Mechatronics) - Full Time

 

General Experience

2 - 5 Years Experience in Automotive Quality

 

Critical Experience

Self Motivated
Leading Cross Functional Team (CFT) 
Collaborative, Assertive.

1. Willing to work with own hands
2. Willing to travel across country at short notice for joint investigations
3. Vehicle systems knowledge.
4. Good understanding of DAC systems like Chassis, Suspension, steering & wheel ends.
5. Good understanding on vehicle level interface of DAC systems
6. Good understanding on manufacturing processes like fabrication, sheet metal, machining etc
7. Systematic root cause analysis of  Failures by QC story approach , 8D methodology  Should be able to demonstrate problem solving ability using problem solving tools.
8. Conversant with shinin DOE technique, preparation of Fault Tree for  Analysis,Ishikawa diagram, statistical tools
9.  Knowledge of Basic 7 QC & Advance QC Tools.
10. Understanding of engineering drawings, process flow diagrams, control plans etc.
11. Good at data management & interpretation of data to draw meaningful conclusions
12. Good at Excel & Power point presentations.

 

System Generated Core Skills

R/1000 - Quality ControlMIS ReportingWarranty AnalysisTeam ManagementEscalations ManagementProcess Knowledge - ManufacturingProblem Solving ToolsData AnalysisAuditingBenchmarkingProcess KnowledgeProduct TestingComponent DesignProduct Knowledge -Vehicle SystemVehicle IntegrationComputer Aided Design (CAD)Manufacturing TechnologyProduct Knowledge - AggregatesQuality Management System (QMS)Quality Internal ControlComponent DevelopmentEngineering Design

System Generated Secondary Skills

Experience Level

Mid Level