Supply Chain Manager

Job Purpose

The Senior excuetive is responsible for end-to-end ownership of multiple locations within a defined area, ensuring operational excellence & collection details in returnable packaging solutions. Key Responsibilities 1. Operations Management Oversee day-to-day operations across multiple customer plants within the defined area Ensure smooth circulation and rotation of returnable assets (pallets, bins, boxes & dunnage) Monitor cycle time adherence, stock accuracy, and shortage control Drive continuous improvement in operation, asset handling and ensure day to day collection from the end user.

2. Asset Management Ensure 100% traceability and accountability of returnable assets Control asset losses, misuse, and non-standard uses at customer locations Lead physical stock audits and reconciliation with customers 

3. Customer/end user Relationship Management Act as single point of contact for key customers end user point within the definied area Handle escalations related to shortages, damages, line stoppages, or quality issues

Ensure compliance of agreed SOP's & orgnisation expectations 4. Process, Quality & Compliance Implement standardized operating procedures across the definied area Ensure compliance with customer packing standards, safety norms, and audit requirements Drive tracking systems, and MIS reporting 

Key Performance Indicators (KPIs) Asset loss & damage percentage On-time collection & line stoppage incidents Billing & collection timelines 

Desired Candidate Profile Education BE / B.Tech / Diploma (Mechanical / Production / Industrial preferred) Experience Minimum 3–5 years in a leadership role managing multiple locations & in returnable packaging, SCM, or logistics Strong exposure to automotive OEMs / Tier-1 suppliers Skills & Competencies Strong operational and commercial acumen Deep understanding of returnable packaging systems & asset lifecycle Excellent customer handling skills Leadership, problem-solving, and escalation handling

Preferred Exposure Returnable pallets, bins, assets, and custom dunnage Automotive programs with high volume and tight cycle times SAP / ERP / asset tracking systems Multi-location / area operations