Business Operations Manager

Job Title: Business Operations Manager – HR & Pod Management

Location: Office-based

Role Overview:

We are looking for a dynamic Business Operations Manager who will lead hiring, manage recruiters, and run a high-performance sales pod. The role involves building strong teams, ensuring full pod strength, and driving admissions through effective team management.

Key Responsibilities:

* Manage and lead the recruitment team to ensure continuous hiring of quality candidates.

* Hire and onboard Team Leaders and ensure strong leadership within pods.

* Manage 5 Team Leaders and supervise their performance and productivity.

* Ensure each Team Leader has a team of 10 Admission In-Charge (Sales Executives) working effectively.

* Maintain full pod strength (50+ team members) through consistent recruitment and onboarding.

* Monitor team productivity including demos, follow-ups, and admissions conversion.

* Support Team Leaders in building disciplined, target-driven teams.

* Ensure the pod consistently meets admission and performance targets.

* Coordinate with recruiters and internal teams to maintain a strong hiring pipeline.

* Drive team training, motivation, and performance improvement within the pod.

Key Skills & Requirements:

* Strong experience in team management, recruitment, and operations.

* Ability to manage large sales teams and team leaders.

* Strong leadership, communication, and organizational skills.

* Experience in edtech, inside sales, or high-volume recruitment preferred.

* Target-driven mindset with ability to build and scale teams.