Sales & Marketing Executive

Job Description for Sales Executive (Electrical)

As a sales executive, you will drive business growth by understanding customer needs, providing technical solutions and effectively articulating the value of our products or services.

Objectives of the role

·        Understanding customer needs and aligning product offerings with their requirements.

·        Providing technical expertise and guidance to customers throughout the sales process.

·        Conducting product demonstrations and delivering compelling presentations to showcase the value of our solutions.

·        Collaborating with the sales team to identify and qualify sales opportunities.

·        Developing and maintaining strong customer relationships to increase customer satisfaction and loyalty.

·        Contributing to sales strategies, pricing decisions and contract negotiations based on technical considerations.

·        Understand our product/service’s technical features, functionalities and benefits.

·        Study customer needs, pain points and business challenges and create a customised sales proposal with the sales team.

·        Conduct product demonstrations to showcase key features and functionalities and address technical questions and concerns from customers.

·        Provide pre-sales support by answering technical inquiries and participating in sales meetings.

·        Liaise with the engineering or technical team to address technical concerns or requirements.

·        Develop and deliver technical documentation, including user manuals, technical specifications and product training sessions.

·        Collaborate with internal teams to gather technical requirements and ensure the successful implementation of solutions.

·        Provide post-sales support to customers, including technical troubleshooting and customer training, ensuring their satisfaction with the product or service.

·        Give active feedback and insights from the market to the product development and marketing team.

·        Participate in sales meetings, trade shows and industry events to promote our products or services.

·        Stay updated on industry trends, market dynamics and competitor offerings.