Technical Assistant

Key Responsibilities:

• Manage and coordinate with service engineers working in the field.
• Handle customer queries and ensure prompt resolution of service-related issues.
• Act as a point of contact between customers and the service team.
• Maintain and update data using MS Excel and ensure accurate record-keeping.
• Monitor field operations and ensure timely service delivery.
• Provide virtual assistance and technical coordination as required.

Candidate Requirements:

• Minimum 1 year of relevant experience.
• Diploma in Electrical, Electronics, or Mechanical engineering.
• Strong interpersonal and customer handling skills.
• Good communication skills (both verbal and written).
• Basic working knowledge of MS Excel.
• Male and Female candidates are welcome to apply.