Telecaller

Roles and Responsibilities

1.Make outbound calls to clients/customers for coordination, updates, and follow-ups related to operational activities.

2.Maintain accurate records of customer interactions, feedback, and updates in the CRM system.

3. Follow up with clients for documents, payments, or other operational requirements.

4. Adhere to quality standards and call scripts while maintaining a professional tone.

Key Skills & Requirements:

1.Strong verbal communication in English/Hindi.

2.Basic computer knowledge MS Excel, Email, CRM tools

3.Ability to multitask, prioritize, and manage time effectively

4.High level of accuracy and attention to detail.

Role: Telesales

Department: Sales & Business Development

Employment Type: Full Time, Permanent