Assitant Center Manager

Role Description

This is a full-time on-site role for a Asst Manager. The Assst Center Manager will be responsible for the day-to-day tasks such as managing and guiding center staff, ensuring customer satisfaction, developing business strategies, maintaining budgets and inventory, scheduling appointments, and ensuring operational efficiency. The Center Manager will also be responsible for handling customer complaints and supervising the repair and installation process.

Role & Responsibilities

• Achieve Sales Target

• Ensure Profitability

• Centre Expense within budgets

• Ensure NPS Target

• Resolution of customer complaints

• Adherence of centre SOP

• Monitoring and Reporting market trends

Qualifications

• Strong leadership and management skills

• Excellent problem-solving and decision-making skills

• Ability to work under pressure and handle customer complaints professionally

• Bachelor's degree or equivalent