Customer Support Officer

Re'equil India

Industrial Area Phase I, Chandigarh

₹19,000 - ₹25,000 monthly*

Fixed

19000 - ₹22500

Average Incentives*

2,500

Earning Potential

25,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

59 applicants

Job Description

Company Description

Re'equil India Private Limited is a personal care products company dedicated to offering effective, honest, and efficacious solutions that are clinically tested to suit every unique skin type. The company is committed to bridging the gap between delivering what is claimed while setting the right expectations. Based in Chandigarh, Re'equil is dedicated to offering formulas that promise efficacy and are clinically tested to yield results.


Requirements:

  • Skincare enthusiast
  • Positive Mindset
  • Previous experience in outbound calling customer service preferred.
  • Good communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Comfortable with using CRM software
  • Basic knowledge of computers ( Word, Excel)
  • Positive attitude and willingness to learn.


Responsibilities:

1. Make outbound calls to prospective customers using provided contact

lists.

2. Introduce our products/services and explain their features and benefits

when required.

3. Maintain accurate records of interactions and customer information in

the CRM

4.Provide feedback to the TL ( Team Lead )

5.Stay updated on product knowledge and Brand SOP

6.Uphold company values and maintain professionalism in all interactions


Qualifications

  • Customer Support and Technical Support skills
  • Interpersonal Skills and Analytical skills
  • Experience in customer service
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment
  • Bachelor's degree in Any Field

Job role

Work location

182/83 Level, 2, Phase - I, Industrial Area Phase I, Chandigarh, 160002, India Industrial Area Phase I, Chandigarh

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Past role/category experience

Beauty & Personal Care, Customer Support - BPO / Voice / Blended

English level

Good (Intermediate / Advanced) English

Degree/ Specialisation

Any B.A, Any Bachelor (Atleast one)

Age limit

18 - 25 years

Gender

Any gender

About company

Name

Re'equil India

Address

182/83 Level, 2, Phase - I, Industrial Area Phase I, Chandigarh, 160002, India Industrial Area Phase I, Chandigarh

Job posted by Re'equil India

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