Customer Support Officer
Re'equil India
Customer Support Officer
Re'equil India
Industrial Area Phase I, Chandigarh
₹19,000 - ₹25,000 monthly*
Fixed
₹19000 - ₹22500
Average Incentives*
₹2,500
Earning Potential
₹25,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
59 applicants
Job Description
Company Description
Re'equil India Private Limited is a personal care products company dedicated to offering effective, honest, and efficacious solutions that are clinically tested to suit every unique skin type. The company is committed to bridging the gap between delivering what is claimed while setting the right expectations. Based in Chandigarh, Re'equil is dedicated to offering formulas that promise efficacy and are clinically tested to yield results.
Requirements:
- Skincare enthusiast
- Positive Mindset
- Previous experience in outbound calling customer service preferred.
- Good communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Comfortable with using CRM software
- Basic knowledge of computers ( Word, Excel)
- Positive attitude and willingness to learn.
Responsibilities:
1. Make outbound calls to prospective customers using provided contact
lists.
2. Introduce our products/services and explain their features and benefits
when required.
3. Maintain accurate records of interactions and customer information in
the CRM
4.Provide feedback to the TL ( Team Lead )
5.Stay updated on product knowledge and Brand SOP
6.Uphold company values and maintain professionalism in all interactions
Qualifications
- Customer Support and Technical Support skills
- Interpersonal Skills and Analytical skills
- Experience in customer service
- Excellent verbal and written communication skills
- Ability to work in a fast-paced environment
- Bachelor's degree in Any Field
Job role
Work location
182/83 Level, 2, Phase - I, Industrial Area Phase I, Chandigarh, 160002, India Industrial Area Phase I, Chandigarh
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
Past role/category experience
Beauty & Personal Care, Customer Support - BPO / Voice / Blended
English level
Good (Intermediate / Advanced) English
Degree/ Specialisation
Any B.A, Any Bachelor (Atleast one)
Age limit
18 - 25 years
Gender
Any gender
About company
Name
Re'equil India
Address
182/83 Level, 2, Phase - I, Industrial Area Phase I, Chandigarh, 160002, India Industrial Area Phase I, Chandigarh
Job posted by Re'equil India
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