Operations Manager

Job Title: Cafe Expansion & Operations Manager (Chandigarh/Mohali)

Job Type: Full-time | On-ground role

About the Role

Xebium Private Limited is expanding its café brand and opening new branches in Chandigarh and Mohali. We are looking for an experienced, hands-on person who can lead pre-opening setup and later manage day-to-day café operations.

Key Responsibilities

A) Pre-Opening / Expansion (Setup)

• Work with brokers to identify & shortlist properties (rent, footfall, parking, permissions)
• Site visits, shortlist reports, and negotiation support
• Coordinate interior & setup vendors (civil, electrical, furniture, kitchen equipment)
• Prepare BOQ, timelines, and opening checklist
• Coordinate licenses/registrations as required (FSSAI, local approvals, signage)
• Recruit and train staff (barista, kitchen, service)

B) Post-Opening / Operations

• Manage daily operations: service quality, hygiene, staff scheduling
• Inventory & vendor management, wastage control
• Cash/sales reporting, expense tracking and weekly reporting to owner
• Customer experience: feedback handling, review management
• Drive SOPs, discipline, and consistent product quality.

Reporting & Working Style (Non-negotiable)

Daily WhatsApp update: Done / Pending / Plan

Weekly summary report + next week plan

Salary: Fixed + performance bonus 

Only serious candidates who can provide references and can commit to daily reporting should apply.