Receptionist / Front Office Executive

• Key Responsibilities

1. Front Desk ManagementGreet and welcome visitors in a polite and professional manner

• Direct guests to the appropriate person or department
• Maintain a clean and organized reception area

2. Communication HandlingAnswer, screen, and forward incoming phone calls

• Respond to emails and general inquiries
• Take messages and ensure they reach the correct person

3. Administrative SupportSchedule appointments and manage calendars

• Maintain records, files, and visitor logs
• Handle incoming and outgoing mail and deliveries

4. Customer ServiceAssist clients and visitors with basic information

• Address complaints or concerns professionally
• Provide a positive first impression of the company

5. Office CoordinationCoordinate meeting rooms and appointments

• Support staff with basic administrative tasks
• Monitor office supplies and place orders if needed
• 🎯 Required SkillsStrong communication and interpersonal skills
• Basic computer knowledge (MS Office, email, etc.)
• Organizational and multitasking ability
• Professional appearance and attitude
• Time management skills
• 🎓 QualificationsMinimum: High school diploma or equivalent
• Preferred: Graduate with office/admin experience
• Experience in customer service or front desk roles is a plus
• 💼 Optional Duties (depending on company)Handling billing or basic accounts
• Managing travel arrangements
• Supporting HR or management tasks