Store Manager

We are looking for a highly responsible, motivated, and hands-on Store Manager to lead and oversee the daily operations of our food outlet. The ideal candidate must be well-organized, punctual, and professionally presented, with a strong sense of ownership and a genuine commitment to maintaining our brand’s high standards.

Key Responsibilities:

• Store Operations & Leadership
• Take full ownership of the outlet’s day-to-day operations, ensuring smooth and efficient functioning.
• Supervise and coordinate the kitchen and front-of-house team to maintain high levels of service, quality, and hygiene.
• Ensure all standard operating procedures (SOPs) are followed for food prep, service, cleanliness, and customer handling.
• Handle customer interactions with professionalism and resolve complaints promptly and positively.
• Team Management
• Lead by example and foster a team culture based on respect, accountability, and teamwork.
• Train and guide new team members on processes, roles, and responsibilities.
• Manage shift schedules, task assignments, and ensure the team operates cohesively during peak hours.
• Cleanliness, Hygiene & Safety
• Ensure food safety, hygiene, and cleanliness standards are maintained at all times across the store.
• Oversee the proper handling, storage, and disposal of food items and kitchen waste.
• Regularly inspect kitchen and service areas for cleanliness and maintenance issues.
• Inventory & Supply Management
• Monitor stock levels of ingredients, packaging, and supplies, ensuring timely ordering and restocking.
• Supervise receiving, checking, and organizing of deliveries as per guidelines.
• Minimize wastage and ensure proper storage and rotation of stock.
• Billing & Cash Management
• Oversee billing operations, manage the cash counter, and ensure accurate transactions and reporting.
• Maintain daily sales records and report to the management team.
• Customer Service
• Ensure every customer is greeted warmly and served promptly.
• Manage customer feedback and implement improvements wherever necessary.

Requirements:

• Previous experience in managing a food outlet or QSR is preferred.
• Strong leadership, multitasking, and problem-solving skills.
• Must be proactive, dependable, and calm under pressure.
• Should be willing to step into any role as needed – from cashiering to kitchen support during rush hours.
• A quick learner with a growth mindset, eager to improve and grow with the brand.

Experience: 2-5 Years

Salary: Rs. 25,000/- to 35,000/-

Working Hours: 12 hours per day

LOCATION: Can be placed in tricity area, according to the requirement. 

Probation Period: 6(Six) Months

Perks: One time on-duty meal by the company. 

Placement Procedure: 

1. First Screening 

2. Knowledge Test

3. Main Interview