Telecaller

Job Title: Telecaller

Company: EduVelocity

Location: Chandigarh (Prefered) /Delhi

Employment Type: Full-Time

CTC: 2-3 LPA

Experience Required: 1–2 years preferred (Freshers with excellent English communication skills may apply)

Job Summary

EduVelocity is seeking an enthusiastic and confident Telecaller to engage with prospective students and parents, provide information about programs and services, and support the lead generation process. The ideal candidate should possess strong communication skills, a positive attitude, and the ability to meet calling targets in a professional manner.

Key Responsibilities

• Make outbound calls to prospective students and parents to share details about programs and services
• Handle inbound inquiries and follow up on leads
• Maintain accurate records of calls and client interactions
• Coordinate effectively with the counselling team for lead handover
• Achieve daily and monthly calling targets
• Maintain professionalism, courtesy, and brand representation during all interactions

Eligibility Criteria

• 1–2 years of experience in telecalling, customer service, or related roles preferred
• Freshers with exceptional communication skills are encouraged to apply
• Excellent verbal and written communication skills in English
• Strong interpersonal and persuasion skills
• Ability to multitask and work in a target-driven environment
• Basic computer knowledge; familiarity with CRM tools is an added advantage