Telecaller

*Job Description*

With a requirement for the Telecaller position, this exciting opportunity is for Epic based in chandigarh and located in sector 34A. We are looking for motivated and dedicated professionals to join our team to handle customer calls, provide exceptional customer support, and resolve queries related to B2B Sales. The role offers an attractive in-hand salary of ₹10000 - ₹18000 and opportunities for growth.

_Key Responsibilities:_

* Handle customer calls professionally and efficiently.

* Address customer queries, resolve concerns, and manage complaints.

* Keep records of customer interactions and follow up when required.

* Provide customers with accurate information to help resolve their issues.

* Meet performance targets and work with other departments to manage complex issues.

_Job Requirements:_

This role welcomes freshers who are eager to learn and grow in the Customer Support / TeleCaller field. The candidate should have good communication skills and be proficient in Hindi, Punjabi. You will be responsible for addressing customer queries, solving complaints, and escalating complex issues when necessary. This position requires 12th and the candidate should be comfortable working 6 days working during the Day shift.