Telecaller/Visa Counsellor

Key Responsibilities and Duties:

• Telecalling & Lead Management: Handling high-volume inbound/outbound calls, converting leads into active clients, and performing follow-ups.
• Visa Counseling: Providing comprehensive advice on visa types, application requirements, and procedures for countries like Canada, Australia, UK, and USA.
• Document Processing: Assisting clients in preparing, reviewing, and organizing documents (academic records, financial statements) to ensure compliance with immigration laws,
• Client Relationship Management: Maintaining detailed records of client conversations and updating them on visa application status.
• Compliance Management: Staying updated on ever-changing immigration policies and regulations to provide accurate advice