Job Description: Telesales Caller - US Telecalling (Night Shift)Location: Zirakpur, IndiaWork Hours: 7:00 PM – 4:00 AM IST (Night Shift)Job Type: Full-Time, On-SiteSalary: Competitive Salary + Performance Bonuses | Uncapped Earnings

About the Role:

We seek driven Telesales Callers to manage outbound and inbound calls for the US market. Your role is to convert leads, upsell services, and deliver exceptional customer experiences while achieving sales targets.

Key Responsibilities

Outbound/Inbound Calls: Handle calls to pitch products, close sales, and resolve customer queries.

Hit Targets: Achieve daily/weekly goals for calls, conversions, and revenue.

Script Adherence: Use sales scripts flexibly to address customer needs and objections.

CRM Management: Accurately log call outcomes, follow-ups, and customer feedback.

Upsell/Cross-Sell: Identify opportunities to maximize revenue per interaction.

Collaborate: Share insights with the team and report progress to the Team Leader.

Requirements

1+ Year Experience: Telecalling/telesales in US market sales (outbound + inbound).

Experience in Tech Support process strongly preferred.

Fluent English: Clear, neutral accent with strong persuasion and active listening skills.

Sales-Driven: Proven ability to meet/exceed targets in fast-paced environments.

Tech Basics: Familiarity with CRM tools, dialers, and remote support software (e.g., AnyDesk).

Night Shift Ready: Comfortable working 7 PM – 4 AM IST.

Why Join?

High Earnings: Aggressive incentives tied to individual and team performance.

Growth Path: Trainings and opportunities to advance into leadership roles.

Perks: Late-night transport, performance rewards, and supportive culture.

Apply NowSend your resume to hr@qbpremiumsupport.com with the subject: “Night Shift Sales Caller – US Telecalling”.